Terms & Conditions

By using this site or engaging Al Richards / Through the Storm for coaching, you agree to these terms.

1. Coaching, Not Therapy

Through the Storm provides coaching, not psychotherapy, medical care, legal advice, or financial advice. Coaching is not a substitute for treatment by a licensed mental-health, medical, legal, or financial professional. If you are in crisis or experiencing a mental-health emergency, call 988 (Suicide & Crisis Lifeline) or 911.

2. No Guaranteed Outcomes

Coaching works when you do the work. We share methods, perspective, and accountability. We do not promise specific results, income, relationship outcomes, or recovery timelines. Your results depend on you.

3. Sessions, Scheduling, Cancellations

Sessions are scheduled in advance. Please give at least 24 hours' notice to reschedule. Missed sessions without notice are forfeited. Specific package terms (number of sessions, length, validity window) are described in your coaching agreement.

4. Payment

Coaching packages are paid in advance unless otherwise agreed in writing. Payments are non-refundable once coaching has begun, except as required by law or as expressly agreed.

5. Confidentiality

What you share in coaching is treated as confidential, with the limits described in the Privacy Policy.

6. Your Conduct

You agree to engage honestly and respectfully. Coaching may be ended at Al's discretion if conduct is abusive, threatening, or makes the work unworkable. Unused sessions in that case may be refunded at Al's discretion.

7. Site Content

All content on this site is provided for general information. It is not personalized advice. You use it at your own risk.

8. Intellectual Property

The Through the Storm name, logo, the STORM method, and the content of this site are the property of Al Richards / Through the Storm. You may share links and quote short excerpts with attribution. Do not republish full content without written permission.

9. Limitation of Liability

To the maximum extent allowed by law, Through the Storm's total liability for any claim arising out of coaching or this site is limited to the amount you paid for coaching in the preceding three months. We are not liable for indirect or consequential damages.

10. Governing Law

These terms are governed by the laws of the State of Utah. Disputes will be brought in the state or federal courts located in Utah.

11. Changes

We may update these terms. Continued use of the site or coaching after a change means you accept the new terms.

12. Contact

Questions? Email al@throughthestorm.coach.